This translated text is provided for informational purposes only and in the event of any inconsistency between this version and the English version, the latter prevails.

LoadFocus LTD doing business as "DesignerBox" develops and maintains a hosted web application ("Service"). This Privacy Policy explains the collection and use of information and data across our website and the Service.
Our commitment to privacy and data protection is reflected in this Privacy Statement which describes how we collect and process 'personal information' that identifies you, like your name or email address. Any other information besides this is 'non-personal information.' If we store personal information with non-personal information, we'll consider that combination to be personal information.

References to our "Services" at DesignerBox (designerbox.ai) in this statement include our website, apps, and other products and services. This statement applies to our Services that display or reference this Privacy Statement. Third-party services that we integrate with are governed under their own privacy policies.

DesignerBox respects your right to privacy. All information collected by DesignerBox is used to improve the experience and quality of the Service.

We are a Controller (as defined under GDPR) for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR"). Our registered office is at 4 Grayscroft Road, SW16 5UP, London, United Kingdom. Our company registration number is 9554514. Our representative for the purpose of data protection compliance is Bogdan Popa who can be contacted at contact@designerbox.ai.

Information Gathering

We learn information about you when:

You directly provide it to us. For example, we collect: Name and contact information such as name and email address. Payment information including credit card numbers, financial account information and other payment details (if you make a purchase). Content and files including the photos, documents or other files you send to us in connection with delivering our Services, including via email or chat.

We collect it automatically through our products and services. For instance, we collect: Identifiers and device information. When you visit our websites, our web servers log your Internet Protocol (IP) address and information about your device, including device identifiers, device type, operating system, browser, and other software including type, version, language, settings, and configuration. Geolocation data based on your device and app settings when you use our Services. Usage data including your activity on our website, the URL of the website from which you came to our site, pages you viewed on our website, how long you spent on a page, access times, and other details about your use of and actions on our website. We also collect information about which web-elements or objects you interact with on our Service, metadata about your activity on the Service, changes in your user state, and the duration of your use of our Service.

Someone else tells us information about you. Third-party sources include: Third-party partners and applications including social networks you choose to connect with or interact with through our services. Service providers that collect or provide data in connection with work they do on our behalf, for example companies that determine your device's location based on its IP address.

When we try and understand more about you based on information you've given to us. We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ('inferences'). For example, we infer your general geographic location based on your IP address.

Through your use of our services we may also collect personal data from you about someone else. If you provide us with personal data about someone else, you must ensure that you are authorised to disclose that data to us and that, without us taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such personal data for the purposes described in this Policy. You must take reasonable steps to ensure that the third party concerned is aware of and consents to the various matters detailed in this Policy.

How to access and control your data

You can review, edit or delete your personal data by contacting us by email to contact@designerbox.ai. We will respond to any request to access or delete your personal data as soon as possible, but certainly within 30 days.

User Information

When you register for an Account (as defined in the Terms of Service) with us, we collect information such as name, e-mail address and billing information. Accounts downgraded to the Free plan are not required to enter billing information and will not be charged. Billing information is required for all Pro, Business, or Teams plan Accounts.

When you register for an Account, we collect your e-mail address and any user profile fields which are filled out, such as the user's name. This information is used solely for identification purposes in connection with the Service and email communication between you and the support staff.

Information Use

We use personal information about you to: Provide you with our Services and deliver the products you have requested. Improve and develop our Services. Communicate with you about our Services. Provide customer support. Comply with legal obligations and enforce our Terms of Service.

Cookies

At DesignerBox, we are committed to protecting the privacy and security of our customers and website visitors. We believe you should feel both informed and empowered when it comes to our handling and usage of your information.

A cookie is a small amount of data which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and is stored on your computer`s hard drive.

Cookies are required to use our site in order to uniquely identify your browser and user preferences while logged in. We use non-permanent cookies for sessions that last for up to 1 hour if no activity is present on the site, after which you will be required to log in again.

We use the following types of cookies on our website:

Strictly necessary cookies. These cookies are essential for you to browse our websites and use the features.

Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimise our website and make it easier for you to navigate.

Functional cookies. These cookies allow our websites to remember choices you make and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.

Third Party cookies. Third party cookies are those placed by websites and/or parties other than DesignerBox. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.

Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived. To learn more about Google Analytics and your data, visit this Google webpage.

Marketing and Advertising

In accordance with the Digital Advertising Alliance Principles, DesignerBox may work with third party advertisers that use cookies and similar technologies to provide more relevant advertising about our services on our website and across the internet.

To provide this interest-based advertising, the parties combine non-personal data about your online activities acquired over time which helps cater advertising that we deliver to you.

Examples of this may include a DesignerBox advertisement on a Facebook page, or a Google-owned page such as a search results page or YouTube, or on a site within Google`s advertising network. We do not share your personal data as part of this process.

If you have opted out of receiving communications from us, we will not use your email for interest-based advertising, although you may still be subject to certain interest based advertising depending upon your browser and device settings.

Information Sharing

We share information about you: When we've asked and received your consent to share it. As needed, including to third-party service providers, to process or provide Services or products to you, but only if those entities agree to provide at least the same level of privacy protection we're committed to under this Privacy Statement. To comply with laws or to respond to lawful requests and legal process, provided that we'll notify you unless we're legally prohibited from doing so. We'll only release personal information if we believe in good faith that it's legally required. Only if we reasonably believe it's necessary to prevent harm to the rights, property or safety of you or others. In the event of a corporate restructuring or change in our organizational structure or status to a successor or affiliate.

Please note that some of our Services include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements.

We may share non-personal information in accordance with applicable law.

Data Storage

DesignerBox uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run DesignerBox and its websites and services. Although DesignerBox owns the code, databases, and all rights to the DesignerBox application, you retain all rights to your data.

Security and Information Protection

We implement physical, business and technical security measures to safeguard your personal information. In the event of a security breach, we'll notify you so that you can take appropriate protective steps.

DesignerBox is hosted at Amazon Web Services (https://aws.amazon.com). For more information on their servers and security, please see Amazon Web Services's security white paper.

Any personal data transferred to us over the internet is protected with Secure Sockets Layer / Transport Layer Security (SSL/TLS) Encryption Certificate technology. This ensures that all personal data transferred is encrypted to prevent eavesdropping and tampering.

Our services can be accessed through the use of an individual user login and password. To protect the confidentiality of data, you must keep your password confidential and not disclose it to any other person. Please alert us immediately if you believe your password has been misused. Additionally, always logout and close your browser when you finish your session, especially if you're on a public computer. You are ultimately responsible for administering and safeguarding any passwords or memorable words created to control access. Please note, we will never ask you to disclose your password in an unsolicited phone call or email.

If you have any questions about the security of your data, you can contact us at contact@designerbox.ai.

Our retention of your information

We only keep your personal information for as long as is needed to do what we collected it for. After that, we destroy it unless required by law.

DesignerBox retains personal data for as long as necessary to provide our services or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

If DesignerBox needs to alter, restrict processing of your data, or remove your data we will inform you.

International Data Transfers

As part of our normal operations, your information may be stored in computers in other countries outside of your home country. By giving us information, you consent to this kind of information transfer. Irrespective of where your information resides, we'll comply with applicable law and abide by our commitments herein.

Private Discussion

DesignerBox features the ability to make content private or public. These settings fall under the responsibility of the DesignerBox site in which they are published within. DesignerBox is not liable for user content on other sites.

Disclosure

DesignerBox may disclose personally identifiable information under special circumstances, such as to comply with subpoenas when a users actions may violate the Terms of Service.

Age Requirements

By accessing the Services, you confirm that you're at least 18 years old and meet the minimum age of digital consent in your country. We don't want your personal information if you're under 18. Do not provide it to us. If your child is under 18 and you believe your child has provided us with their personal information, please contact us to have such information removed.

If you are not old enough to consent to our Terms of Service in your country, your parent or guardian must agree to this Agreement on your behalf. If you're a parent or legal guardian, and you allow your teenager to use the Services, then these terms also apply to you and you're responsible for your teenager's activity on the Services.

Your Rights - European Economic Area, United Kingdom, Swiss and California users

The following rights are granted under the European General Data Protection Regulation ("GDPR") and California Consumer Privacy Act ("CCPA"). DesignerBox applies these rights to all users of our products, regardless of your location: The right to know what personal information is collected. The right to know if personal information is being shared, and to whom. The right to access your personal information. The right to exercise your privacy rights without being discriminated against.

EEA, UK, and Swiss Users: Our lawful bases for collecting and processing personal information under the GDPR include: Performing our contract with you and providing our services. Legitimate interests: we receive technical and interaction data of users, which may include IP addresses, to improve the security and reliability of our services and prevent abuse, and to understand where people learn about DesignerBox. Consent: where we ask for your consent to process your information, you can always withdraw this consent.

Under the GDPR, EEA, UK, and Swiss users have additional rights: The right to request correction or erasure of personal information. The right to object to processing your personal information. The right to transfer or receive a copy of the personal information in a usable and portable format, when any automated processing of personal data is based on your consent or a contract with you. The right to withdraw your consent to processing, when the processing is based on your consent. When we are processing data on behalf of another party that is the "data controller," you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

California Users: Under the CCPA, California residents have additional rights: The right to request personal information be deleted, subject to several exceptions. The right to opt-out of the sale of personal information. Note that we do not "sell" personal information as defined by the CCPA and have not done so in the past 12 months. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your account.

Changes to this Privacy Policy

We may need to change this Privacy Statement and our notices from time to time. Any updates will be posted online with an effective date. Continued use of our services after the effective date of any changes constitutes acceptance of those changes.

DesignerBox may modify or update this Policy when necessary to reflect feedback and changes in our services. Visiting our website and/or using our services after any modification to this Policy will constitute your acceptance of such modification and updates. When we update this Policy we will revise the `Last Update` date at the top of the Policy.

If there are material changes to the Policy or in how DesignerBox uses your personal data, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to regularly review this Policy to learn more about how DesignerBox is using and protecting your information.

Request my data

Contact DesignerBox to request your data and get it sent to your email address. You can do so here.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through email at contact@designerbox.ai.

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