Contact
Contact DesignerBox
One address reaches us: contact@designerbox.ai. A person from the team that builds the product reads every message. Some requests have a faster route, listed below.
We do not publish a phone number. We answer every request in writing.
Ways to reach us
Ways to reach us
Each route reaches a person who can answer it.
Sales and demos
See DesignerBox on your own products, or ask about a plan for your team. Tell us what you sell in a 30-minute call.
Answered within one working day
Book a demoPress and interviews
Send your outlet, your topic and your deadline. The logo, the facts and company text are on the press page.
Answered within one working day
Open the press kitPartners
Hire an expert, or join as a service partner, an affiliate or a creator. The partners page shows each programme.
See the partner programmesAgency partners
An agency that runs client brands can get partner pricing for its client volume, and help with the first brands.
See the agency programmeAffiliates
You write about creative apps and want a commission on the people you send us.
Read the affiliate termsJobs
See how we work and the kinds of work we hire for. If nothing fits, email us and say what you do.
See careersYour data
Ask for a copy of your data, or ask us to delete it. The data protection page explains your rights.
Answered within 30 days at the latest
Open the data pageAnything else
Billing, a problem in the product, or a question the pages above do not answer.
Email us
Before and after you write
What to include, and what happens next
A short message with these four things gets the fastest answer.
What to include
- What you sell or make, and roughly how many products or ads a month.
- Which part of DesignerBox your question is about.
- The email address on your account, if you have one.
- Your deadline, if you have one.
What happens next
- Your message goes to contact@designerbox.ai. The team that builds the product reads it. There is no ticket queue and no call centre.
- We answer a demo request and a press request within one working day.
- We answer a data request within 30 days at the latest, and usually sooner.
- For anything else we do not promise a time, because we keep the promises we make.
Company details
The company behind DesignerBox
The legal company, as the terms of service and the privacy policy state it.
- Legal name
- LoadFocus LTD
- Company number
- 09554514, registered in England and Wales
- Registered office
- 4 Grayscroft Road, London SW16 5UP, United Kingdom
- Data protection contact
- Bogdan Popa
Do you have a phone number?
No. We do not publish one. Email contact@designerbox.ai and we answer in writing, which gives both of us a record of what was said.
Where do I report a problem in the product?
Email contact@designerbox.ai. Tell us what you pressed, what you expected and what happened instead. A screenshot helps.
How do I ask for a copy of my data?
Start on the data protection statement, which explains the request and your rights under GDPR. We answer within 30 days at the latest. You can also email contact@designerbox.ai.
Is the address on this page where I send post?
It is our registered office, the address on the company record. Email is the faster route for every question.
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